Built on a Solid Foundation
Noble Systems is a worldwide leader in providing contact center and customer relationship management systems. Headquartered in Atlanta, GA, we employ 500+ highly accomplished and energetic individuals that contribute to the overall success of the organization. As a successful growing business we have opportunities for like-minded people at all levels in the company.
Where we started
Noble Systems is built on a solid foundation of call center management experience. Our founder, Jim Noble, is a pioneer within the industry. He utilized early predictive dialing software in the operation of his own call centers and, realizing the benefits of automating the calling process, he began to focus on ways to improve the technologies.
Seeking a balance between functionality, flexibility and affordability, Noble assembled a team of experienced call center professionals. Their working knowledge of the industry was the force behind the creation of an innovative system. In 1985, their efforts were rewarded with the design and development of a superior predictive dialer and the Noble® solution was born.
Where we’re going
Noble Systems has been growing ever since, with a focus on identifying new technologies and applications that improve the management and efficiency of customer contacts. We provide our clients with innovative tools that help them take advantage of new opportunities. Along the way, Noble has expanded and strengthened its offering with the addition of brands and products from companies that share Noble’s core market strengths and corporate philosophies on innovation, people and service.
In response to the COVID-19 crisis, Noble helps organizations quickly transition thousands of contact center agents to remote, work-from-home environments.
A year of milestones: Noble Systems celebrates reaching 500 employees, 200 patents, and 30 years of innovation in the contact center market.
Noble Gamification is launched, offering cloud Gamification software and services for call centers.
Noble receives Frost & Sullivan’s Market Share Leader Award for the fifth consecutive year and is issued its 150th patent for contact center technology.
Noble introduces Noble Inbound 100, a complete inbound customer communications platform with a 100% uptime SLA. Noble is issued its 100th patent for contact center technology.
Noble’s Cloud datacenters surpass the 1 billion call run rate mark and lead the industry with 99.9999%+ (six-9s) uptime.
Noble creates the IP Innovations Program, furthering its commitment to protecting client investments through product innovation and future-proofed technologies.
Noble hosts its first Select Noble Users Group (SNUG) conferences in the EMEA and APAC regions and introduces Noble IQ, an award-winning toolset of contact center decisioning and analytics applications.
Noble introduces Noble Enterprise Cloud, a complete contact center technology solution with all of the advantages of a cloud-based CaaS infrastructure.
Noble launches mobile-friendly contact center management applications, reducing dependence on office infrastructure and empowering management from anywhere.
Noble SIPhony provides an evolutionary platform for unifying customer communications via a server-based telephony architecture.
Frost & Sullivan ranks Noble Systems in the Top 4 Contact Center Technology Vendors in the U.S. and in the Top 5 globally.
Noble WFM is introduced, offering a powerful and complete workforce management system.
Noble Systems hosts the first Select Noble Users Group (SNUG) conference and forms the Select Noble Advisory Panel (SNAP) to promote client engagement.
Noble Systems Australia opens to serve as the APAC regional headquarters.
Noble Systems UK opens, establishing the company’s presence in EMEA.
Noble Systems Corporation is officially formed to advance the distribution and support of the Noble Suite.
The Noble CC Solution is born with the introduction of a superior predictive dialer