Intellectual Property

Contact Center Innovation

Since 1984, Noble Systems has developed its own intellectual property. Noble Systems believes that investing in the best research and design in the business leads to the development of superior products. Our patents and trademarks represent Noble’s commitment to providing the best solutions on the market, and Noble Systems' Intellectual Property helps insure your investment in our Contact Center Technology.

Noble Systems Patents

 

Customer Contact Communications

Predictive Dialing, ACD, Call Management, Agent Desktop, Management Desktop, Digital Recording, IVR, Messaging, IP & VoIP (SIP/IP based Solutions), Email & Web

7,587,040

8,036,374

8,233,609

8,254,555

8,280,022

8,538,006

8,654,964

8,681,955

8,781,092

8,909,198

8,917,852

8,935,172

8,965,779

8,995,648

9,020,141

9,036,811

9,037,119

9,065,915

9,083,800

9,137,369

9,154,614

9,160,854

9,172,798

9,191,511

9,191,512

9,241,070

9,313,632

9,319,525

9,325,841

9,398,148

9,426,281

9,426,294

9,456,076

9,456,085

9,521,256

9,521,257

9,531,877

9,560,210

9,614,960

9,635,183

9,654,630

9,692,893

9,723,144

9,774,736

9,807,235

9,838,538

9,882,944

9,894,204

9,961,201

9,998,595

10,021,245

10,033,870

10,044,859

10,084,915

10,091,361

10,110,749

10,116,798

10,129,407

10,135,978

10,154,137

10,171,663

10,182,034

10,200,534

10,200,537

10,205,699

10,205,827

10,212,200

10,212,283

10,218,849

10,225,404

10,237,408

10,277,745

10,284,723

10,289,974

Business Process / WFO

Workforce Management, Quality Management, Recording, Performance Management

8,391,466

8,535,059

8,553,873

8,594,303

8,644,489

8,731,174

8,761,375

8,867,728

9,082,094

9,100,483

9,123,009

9,426,291

9,531,881

9,600,789

9,736,304

9,787,840

9,924,040

10,147,058

10,237,405

10,270,911

Analytics

Best Time to Call, Campaign Management, Automated Decisioning, Speech Analytics, Quality Monitoring

RE44979

7,054,434

7,142,662

RE46478

RE46467

RE46420

7,715,546

7,805,395

8,051,030

8,537,983

8,649,499

8,675,839

8,693,644

8,811,581

8,831,204

8,834,175

9,014,364

9,020,920

9,031,212

9,112,974

9,116,951

9,154,623

9,160,853

9,191,508

9,210,262

9,225,833

9,299,343

9,350,866

9,363,374

9,363,378

9,386,153

9,407,758

9,438,730

9,456,083

9,472,188

9,473,634

9,538,009

9,544,438

9,552,812

9,553,987

9,602,665

9,654,619

9,674,357

9,674,358

9,692,895

9,699,317

9,712,675

9,736,303

9,742,915

9,779,729

9,781,264

9,781,266

9,779,760

9,787,839

9,813,559

9,848,082

9,854,097

9,880,807

9,883,036

9,894,205

9,936,066

9,942,392

10,148,818

10,194,027

10,306,055

Noble Technologies

8,488,769

8,526,922

8,532,283

8,548,133

8,712,032

8,738,076

8,774,391

8,776,031

8,781,107

8,787,953

8,873,720

8,934,870

8,989,814

9,077,828

9,172,783

9,203,964

9,256,774

9,307,084

9,350,861

9,374,459

9,384,379

9,420,102

9,431,842

9,520,732

9,602,663

9,686,747

9,712,677

9,715,688

9,723,091

9,723,133

9,736,307

9,787,835

9,876,907

9,942,402

 


Noble Systems Trademarks

This list of Noble’s trademarks, service marks, trade names, and logos (Trademarks) may be updated with new information from time-to-time and without notice and should be referred to regularly. Note that the list may not be comprehensive, and the omission of a Noble Trademark from the list does not represent any waiver of any intellectual property rights of Noble in or to such Trademark.

Noble™
Noble Systems™
Noble Care®
SNUG®
Agent Gamification™
Atomix®
Atoms®
CallTech®
Compliance Appliance®
Composer™
Contact AI™
Decision AI™
Inbound 100®
Noble IQ™
OnQ®
ShiftTrack®
ShiftTrack Plus®
SIPhony®
SmartAccept®
SmartAdherence®
SmartEngage®
SmartRecover®
Station Mirroring®
Vincio®
Managing Communications for Your Future®
The World’s Smartest Call Center Software®
The World’s Smartest Call Center Software Company®

 

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