The Event of the Year, An Unbeatable Price
Held at the luxurious Intercontinental Melbourne in beautiful Melbourne, Australia, our inaugural CXS forum will offer attendees invaluable access to thought leaders in both Customer Engagement and Contact Centre Technology who will be sharing their experiences, insights and approaches to the changing customer contact landscape.
Enjoy a day packed with informative and dynamic discussions, all for an insider rate. Plus, your registration entitles you to join us for an exclusive networking event that evening. Claim your seat now before registration ends, 10 October 2018.
Register Now for only $395
CXS Event FAQs
Learn more about our inaugural Customer Experience Summit and don’t forget to register by 10 October to secure your seat.
Register TodayTHE CXS AGENDA
A full slate of sessions to educate & inspire, featuring hot topics and new technologies, to help you be at the forefront of customer engagement.
The Changing Landscape
Listen in as we discuss the "Changing Landscape of Contact Centres" and how to stay at the forefront of the industry.
Consumer Preferences
Learn how consumers energise operations in our session on "How Consumer Preferences Drive Design and Innovation".
Agent Empowerment
Discover the value of gamification for agents during "Agent Empowerment - A Closer Look Into Gamification".
Customer Engagement
In "Leveraging Technology to Improve Customer Engagement“ we’ll show how engagement can be automated.
Customer Experience
Discover the link between agent morale and customer experience in "Drive Superior CX Through Employee Engagement”.
Artificial Intelligence
If you’re looking to leverage AI, you’ll enjoy the panel on how "Artificial Intelligence Brings Life to Customer Interactions”.
Industry Experts
Always a favorite event, our "Industry Panel of Experts - What's Hot?” will offer a curated list of favourite tech and ideas.
Networking Event
At the end of the evening, join us for an exclusive networking event where you’ll get to meet peers and industry insiders.
Speakers
Learn more about the speakers at our inaugural Customer Experience Summit.
Helen Howard
Fujitsu, Senior General Manager
Audrey William
Frost & Sullivan, Senior Fellow and Head of Research
Brett Brosseau
Noble Systems, VP Gaming Solutions
Steve Simpson
Keystone Management Services, Director
Tom Grealy
Grealy Consulting, President
Dr. James Adonis
International Speaker & Consultant
CXS 2018 Is Approaching Fast. Don't Miss Out!
The registration deadline is coming up quick. Don’t miss your chance to be a part of what will surely become the premiere one-day summit for uniting Call Centre and Customer Experience thought leaders in the Asia-Pacific region. And don’t forget that your registration gets you exclusive access to our networking event on Thursday, 25 October as well.
Register Now for only $395
Registration closes 10 October
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