Responsibilities

Noble Systems Corporation, a global provider of contact center software solutions, is seeking an Asterisk Support Technician to augment a dynamically growing department. Job responsibilities will include:

• Technical Troubleshooting Skills
• Telephony problem mitigation
• Comprehensive issue documentation
• Issue management through resolution
• Escalation as necessary

Requirements

• Successful candidates will have or be pursuing a multi-year degree in Information Technology, IT Management, Computer Science, or a related technical field, or an equivalent level of experience in a similar field, as well as experience with, but not limited to:
  • Previous experience in a help desk environment, ability to react quickly and effectively in a high pressure, time-sensitive environment, and excellent customer service and communications skills.
  • Experience supporting Linux Servers, Telephony Equipment, and/or call centers is a plus.

In addition, a successful candidate will have one or more of the following skills:

• Linux/Unix Server Operating System Experience
• Database Experience including PostgreSQL, Structured Query Language
• Windows Server Administration Experience
• Computer Networking Experience
• Asterisk/VoIP/Telephony Server Experience

Noble Systems offers competitive salaries commensurate with experience and a comprehensive benefits package. Qualified candidates please send resume and salary requirements to nscjobs@noblesystems.com. No agencies please