Noble Careers

Current Job Opening

Technical Support Engineer

  • April 11, 2018
  • Atlanta, GA

Responsibilities

Successful candidates will have or be pursuing a multi-year degree in Computer Science, Communications, or a related technical field, or an equivalent level of experience in a similar field, as well as experience with, but not limited to:

  • Previous experience in a help desk environment;
  • Ability to react quickly and effectively in a high pressure, time-sensitive environment; and Excellent customer service and communications skills.
  • Experience supporting call centers, Telephony Equipment, and/or Linux Servers is a plus.

Requirements

  • Asterisk Server Experience
  • Linux/Unix Server Operating System Experience
  • Database Experience including PostgreSQL, Structured Query Language
  • Windows Server Administration Experience
  • Computer Networking Experience

In addition, a successful candidate will have one or more of the following skills:

  • Technical problem mitigation
  • Comprehensive issue documentation
  • Issue management through resolution
  • Escalation as necessary