Customer Collaboration

Noble Power Users Groups

Connecting Our Users to Share Knowledge

Noble’s Power Users Groups (PUG) are designed to help users connect, exchange ideas, and advance their use of the Noble solutions while aiding Noble in the continued development and innovation of its customer contact toolsets.

  • Noble Support Users can join for free

  • Share best practices & effective strategies

  • Engage in high-level guidance on advanced features

  • Provide recommendations and feedback for future roadmap items

  • Help effect positive changes and drive more productive design within Noble’s robust product offering

  • Tell us what you want to talk about

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How it Works:

The power users groups are designed by our users, for our users, to help you get more from your Noble solutions. Want to get started? Just fill out the  registration form below! We’ll email you invites to upcoming meetings. Have a suggestion for a meeting topic? Send us your info!

Convenient Online Meeting Formats

PUG meetings are generally conducted as webinars, so that they are easy to fit into your busy schedule.

Real-world Applications

In each session, we partner with a user (or two) to highlight how they are using the system to create powerful results, so you learn from real-word use cases.

User-Selected Topics

Have a topic suggestion? Submit it!
Topics are selected by the users group, and are geared towards helping you discover new ways to improve your use of the Noble products. For example, topics have included: Cool Things We are Doing with Composer; Top 10 Tips & Tricks; Answers to Common Questions; and Manipulating the Database to Serve Operational Needs.

Get Involved

To join, just answer a few questions below to let us know who you are and which group(s) you are interested in learning more about. You’ll be added to the invitation list for future meetings.

UPCOMING PUG EVENTS:

Events are invitation-only. To be invited, sign-up for a PUG with the form below. You will automatically be added to the invitation list for upcoming meetings. If there’s a topic you’d like to discuss, submit your idea!

UPCOMING PUG EVENTS:

COMPOSER
Next Meeting: Q3 Date TBA
Composer & Agent Desktop Best Practices, Tips, Recent Updates & Common Questions

ONLINE Meeting

GAME MASTERS
Next Meeting: Q3 Date TBA
Game Master Best Practices, Tips, Recent Updates & Common Questions

ONLINE Meeting

REPORTING & ANALYTICS
Next Meeting: Q3 Date TBA
Analytics Best Practices, Tips, Recent Updates & Common Questions

ONLINE Meeting

ROUTING & SELF-SERVICE
Next Meeting: Q3 Date TBA
IVR, Routing and Self-Service Best Practices, Tips, Recent Updates & Common Questions

ONLINE Meeting

WFM
Next Meeting: Q3 Date TBA
WFM Best Practices, Tips, Recent Updates & Common Questions

ONLINE Meeting

Interested in joining a Power Users Group? Sign Up Now!