“Noble Systems continues to shine in terms of offering proactive and interactive outbound solutions, but also has staked a solid reputation on offering a complete, integrated portfolio of customer contact applications, with its analytics, AI, workforce engagement and gamification offerings.”
– Nancy Jamison, Principal Analyst, Digital Transformation, Frost & Sullivan
For the 7th straight year, Noble Systems has claimed the highest share for the outbound market. Analyst firm Frost & Sullivan recognized this achievement with its 2019 Market Share Leadership Award.
Companies that excel in this market are transforming traditional outbound dialing to be a key component of the omnichannel journey. Frost & Sullivan’s award for Noble’s leadership position reinforces our commitment to continually elevating outbound as part of the overall customer care strategy.
Read the Press Release for reactions from Noble’s SVP of Sales & Marketing, Chris Hodges, on claiming the top spot for seven years running.
Download Frost & Sullivan’s Full Report for in-depth analysis of the outbound industry and key areas where Noble stands out, including product differentiation, growth strategy, and more.