Contact Us 1.888.866.2538
A global customer support operation leveraged gamification technology to reduce costs and increase service levels, while engaging employees…
A leading accounts receivable management (ARM) company saw an opportunity to leverage game mechanics in its call center…
A global sales & marketing services provider used gamification and speech analytics to target quality improvements and increase…
Sales per hour up 24%. Sales conversion boosted by 47%. Big improvements can happen when call center agents…
A leading provider of merchant processing solutions leveraged gamification technology to creatively reduce employee attrition across the ever-changing…
"Besides performance improvements, motivation, and retention, one of the huge advantages that [Noble Gamification] provides is complete transparency…
“A number of things stand out about the Noble solution. The unified platform offers full functionality with a single point for…
Contact Centres Australia began as a small, 12-seat bureau, and has expanded the system to 180 stations across…
Quality Contact Solutions helps clients with inbound, outbound, and email programs with a focus on increasing sales, increasing…
Breckenridge Grand Vacations is a timeshare development company that develops and sells timeshares for several resort properties in…
Right-Party Contact (RPC) increased by 15-30% and agent occupancy rate improved 8%
Agent wrap time decreased by over 30% and average call wait times decreased almost 30%. Meanwhile, inbound abandonment…
Dials to appointment ratio improved from 30:1 to a 20:1 ratio, while weekly appointments increased from 35 to…
“Productivity has gone through the roof in terms of Right-Party Contacts.”
