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December 16, 2020

CHRISTUS St. Vincent Selects Noble Contact Center Technology to Improve the Health of its Patient Experience

155-year-old not-for-profit healthcare provider will use Noble’s contact center tools to create a better patient experience, improve efficiencies…

December 9, 2020

Noble IVR Helps Companies Reduce Hold Times for Improved Customer Service

Noble Systems offers relief for companies dealing with high inbound call volumes and limited agent resources.

December 2, 2020

Physicians Immediate Care Selects Noble Contact Center Technology to Improve Patient Service

Midwest leader in urgent care selected Noble to better manage inbound and outbound contacts and appointment setting for…

November 24, 2020

Luxury Escapes Selects Noble ShiftTrack for Workforce Management

Powerful WFM solution will help Luxury Estates support their workforce, so their team members can focus on delighting…

October 27, 2020

Noble Workforce Management Meets the Growing Demand for WFM Solutions in a Changing Contact Center Landscape

The demand for WFM is growing rapidly, especially as companies move to remote working. Noble is helping contact…

October 21, 2020

PACE Commends Noble Systems for Contributions in Customer Engagement and Industry Advocacy

Noble Systems receives the Technovation Award for Customer Engagement and the Tim Searcy Advocacy Award for its work…

September 15, 2020

Noble Systems Submits Amicus Brief to Supreme Court on the TCPA’s “Autodialer” Interpretation

Contact center technology leader's past comments to the FCC on the context of the auto-dialer technology have been…

September 3, 2020

Noble Gamification Receives 2020 CCW Excellence Award for Workforce Innovations Solution of the Year

The CCW Excellence Awards honor, recognize and promote individuals and teams who have made a commitment to driving…

August 18, 2020

Noble Gamification Helps Financial Services Firms Conquer Marketplace Challenges to Increase Employee and Customer Engagement

Gamification can help FinServs reimagine the way they do business to elevate both employee engagement and customer experience…

July 29, 2020

Noble Gamification 2.1 Receives “2020 Contact Center Technology Award”

Noble Gamification helps companies increase employee engagement, for increased productivity and reduced attrition across the generational spectrum of…

July 23, 2020

Phillips & Cohen Expands Globally with Noble Systems

Noble's longstanding customer is continuing its global expansion, adding a new contact center site in Germany.

July 16, 2020

Noble Conversations Analytics Insight 2.0 Named a 2020 Product of the Year

The award-winning Noble Conversations Analytics Insight 2.0 provides deeper vision into customer interactions, so companies can continually improve…

June 23, 2020

Noble Conversations Analytics Insight Helps Contact Centers Manage Quality and Improve the Customer Experience

Noble Conversations Analytics Insight helps companies improve service and performance to result in more targeted customer experience.

June 12, 2020

Noble Systems Offers Contact Center Solutions to Help Companies Transform “Business as Usual” and the Customer Experience

Noble is helping companies move to the next phase of contact center operations in a COVID-19 world.

June 10, 2020

Noble Systems Announces New Employee Engagement Tools to Help Contact Center Teams Stay Connected and Motivated

With three decades of experience in innovation for the customer experience, Noble is helping companies meet an increased…

April 14, 2020

Noble Systems Offers Help for Contact Centers with a Quick Transition to Work-from-Home and Employee Engagement Tools

Noble’s Cloud Contact Center and Gamification solutions are designed to give companies the flexibility they need for remote…

March 12, 2020

Noble Gamification Wins 2020 CUSTOMER Product of the Year Award

Noble Systems Corporation, a global leader in omnichannel contact center technology solutions, is the recipient of TMC’s “2020…

March 2, 2020

Noble Systems to Host Webinar Demonstrating how to use Gamification to Acquire and Retain your Best Collectors

Pioneer in omnichannel technology to outline how contact centres can increase productivity and efficiency of collectors by leveraging…