Resources

Get the Knowledge to Drive Contact Center Success

October 11, 2019

Rewards with Noble Gamification

Noble Gamification eliminates manual processes around rewarding employees with dynamic, instant incentive programs.

October 2, 2019

Aligning Goals & Behavior with Gamification

Gamification helps establish and clearly communicate goals, to align employee behavior with business objectives.

September 26, 2019

Career Education | Testimonial

In this 4-part video series, Walid Kaakoush, Vice-President of Career Education, provides a comprehensive look at how his…

July 1, 2019

BC Services | Testimonial

Blake Boettcher, Director of Operations, shares how Noble Gamification brings positive improvements to agent retention and customer experience…

April 18, 2019

Account Technologies – Video Testimonial

December 11, 2018

Citizens Bank – Video Testimonial

Efficient, productive, compliant contact centers are essential for organizations like Citizens Bank. Manny Goncalves, Execution Manager, explains how…

November 12, 2018

CURO Transatlantic Limited

CURO Transatlantic's Head of Contact Strategy discusses how Noble solutions support the company's core values of customer experience…

October 17, 2018

A Conversation with Nancy Jamison & Jim Noble, Part 3

The Growing Influence of Speech Analytics

October 8, 2018

A Conversation with Nancy Jamison & Jim Noble, Part 2

Workforce Engagement and Gamification – Winning Results for Contact Centers

September 27, 2018

A Conversation with Nancy Jamison & Jim Noble, Part 1

Noble’s Evolution from an Outbound Market Leader to a Top Inbound and Cloud Services Provider

September 17, 2018

Sekure Merchant Solutions

Matt Coffey, General Manager Technical Projects, explains how Noble Gamification impacts Sekure's team across all levels of the…

May 16, 2018

Enterprise Rent-a-Car

May 16, 2018

Hair Club

May 16, 2018

Generate Optimized Workforce Rosters

May 16, 2018

Actionable Data for Contact Center Operations

May 16, 2018

Improve Service Levels with Quality Management and Reporting

September 7, 2017

Composer Designer Overview

April 12, 2017

Noble SmartEngage for Sales and Service Teams