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We interviewed two workforce engagement (WEM) experts about using tools like automated forecasting and scheduling to reach higher…
Noble’s blended inbound and outbound management has helped ARA meet business challenges, improve productivity and service levels, and…
In our Tech Talk session with Sangeeta Gupta, Director of Information Management, we look at how the country’s…
The costs of hiring new employees, and replacing lost customers, can significantly bring down a company's bottom line.…
The number one problem for contact centers is people don't answer the phone. But you are in the…
When employee morale is low, it can lead to a turnover problem. Gamification helps reduce employee attrition with…
Healthcare & Wellness • Noble Contact Center
Financial Services & Banking • Noble Contact Center
Financial Services & Mortgages • Noble Contact Center, Noble Conversations Analytics
Team members working from home? Keep them engaged and connected to company goals with Gamification solutions from Noble…
Nancy Jamison, Principal Analyst at Frost & Sullivan and Chris Hodges, SVP of Sales & Marketing at Noble…
In this video Q&A, Nancy Jamison, Principal Analyst at Frost & Sullivan and Chris Hodges, SVP of Sales…
With features that drive competition, rewards, goals, status, recognition, collaboration, and learning/training, Noble Gamification is revolutionizing global workforces.…
Financial Services • Noble Contact Center, Noble IQ (Contact AI and Conversations Analytics)
Utilities • Noble Contact Center, Noble ShiftTrack WFM
Low productivity and high attrition happen when employees are disengaged with their jobs. With gamification technology, you can…
Financial Services & Collections • Noble Contact Center
