Resources

Get the Knowledge to Drive Contact Center Success

November 5, 2020

Noble WEM – Elevating Customer Service with Smart Forecasting, Planning & Scheduling

We interviewed two workforce engagement (WEM) experts about using tools like automated forecasting and scheduling to reach higher…

November 3, 2020

Austin Radiological Association • Testimonial

Noble’s blended inbound and outbound management has helped ARA meet business challenges, improve productivity and service levels, and…

October 15, 2020

TECH TALK: A Clear Vision of Contact Center Continuity in the Midst of a Pandemic

In our Tech Talk session with Sangeeta Gupta, Director of Information Management, we look at how the country’s…

August 20, 2020

Increase Revenue with Gamification

The costs of hiring new employees, and replacing lost customers, can significantly bring down a company's bottom line.…

July 29, 2020

Make Every Contact Count with Noble Contact AI

The number one problem for contact centers is people don't answer the phone. But you are in the…

June 22, 2020

Reduce Employee Turnover with Gamification

When employee morale is low, it can lead to a turnover problem. Gamification helps reduce employee attrition with…

May 26, 2020

Vitality • Testimonial

Healthcare & Wellness • Noble Contact Center

May 22, 2020

Union Bank • Testimonial

Financial Services & Banking • Noble Contact Center

May 22, 2020

Bayview Loan Servicing • Testimonial

Financial Services & Mortgages • Noble Contact Center, Noble Conversations Analytics

April 1, 2020

Stay Connected with Noble Gamification

Team members working from home? Keep them engaged and connected to company goals with Gamification solutions from Noble…

March 5, 2020

CX Strategies: Advice from a Customer Experience Leader – with Nancy Jamison (Frost & Sullivan) and Chris Hodges (Noble Systems)

Nancy Jamison, Principal Analyst at Frost & Sullivan and Chris Hodges, SVP of Sales & Marketing at Noble…

March 4, 2020

Analyst Insights: Frost & Sullivan’s Nancy Jamison Shares CX Success Stories – featuring Chris Hodges, Noble Systems

In this video Q&A, Nancy Jamison, Principal Analyst at Frost & Sullivan and Chris Hodges, SVP of Sales…

February 6, 2020

Revolutionizing Global Workforces with Gamification

With features that drive competition, rewards, goals, status, recognition, collaboration, and learning/training, Noble Gamification is revolutionizing global workforces.…

January 27, 2020

COFFee Invitation from Noble Systems

December 3, 2019

Financial Services • Testimonial

Financial Services • Noble Contact Center, Noble IQ (Contact AI and Conversations Analytics)

November 14, 2019

Ozarks Electric Cooperative • Testimonial

Utilities • Noble Contact Center, Noble ShiftTrack WFM

October 30, 2019

Changing Employee Mindset with Gamification

Low productivity and high attrition happen when employees are disengaged with their jobs. With gamification technology, you can…

October 21, 2019

Midland Credit Management • Testimonial

Financial Services & Collections • Noble Contact Center