The merging of Aspect Software and Noble Systems creates a center of excellence that benefits customers of both…
We interviewed two workforce engagement (WEM) experts about using tools like automated forecasting and scheduling to reach higher…
Healthcare Patient Service and Appointment Setting • Noble Contact Center and Noble WFM
In our Tech Talk session with Sangeeta Gupta, Director of Information Management, we look at how the country’s…
The costs of hiring new employees, and replacing lost customers, can significantly bring down a company's bottom line.…
The number one problem for contact centers is people don't answer the phone. But you are in the…
When employee morale is low, it can lead to a turnover problem. Gamification helps reduce employee attrition with…
Noble Conversations Analytics Real-time and Post-call screening tools help our users gain actionable insights from every interaction, to…
Healthcare & Wellness • Noble Contact Center
Financial Services & Banking • Noble Contact Center
Financial Services & Mortgages • Noble Contact Center, Noble Conversations Analytics
Team members working from home? Keep them engaged and connected to company goals with Gamification solutions from Noble…
Nancy Jamison, Principal Analyst at Frost & Sullivan and Chris Hodges, SVP of Sales & Marketing at Noble…
In this video Q&A, Nancy Jamison, Principal Analyst at Frost & Sullivan and Chris Hodges, SVP of Sales…
With features that drive competition, rewards, goals, status, recognition, collaboration, and learning/training, Noble Gamification is revolutionizing global workforces.…
Noble Systems' COFFee forums are invitation-only events. Each monthly meeting in Atlanta is limited in size. Participants in…
Learn how you can easily review agent audio/screen recordings, rate agent performance, and access reports featuring real-time data
Smart dashboards allow you to easily configure the data you want to see, and how you want to…
