Noble Resources

Video

AVAYA Partnership

Help your customers and exceed your targets with Noble Systems’ powerful campaign strategy and dynamic gamification solutions…

In these turbulent times, your customers are under increasing pressure to do more with less. Keeping productivity levels high with fewer staff and a remote workforce is a constant challenge. In this 15-minute webinar, Noble Systems introduces our powerful campaign strategy and dynamic gamification platforms, adding value to customer contact operations and providing new market opportunities.

Noble Gamification offers a compelling solution to socially connect remote workers in a newly physical distanced environment. A Frost & Sullivan Customer Value Leader for WEM Gamification Solutions, the system is designed to improve employee engagement, increase productivity and revenue, reduce attrition and improve customer satisfaction.

Noble Contact AI delivers Outbound contact optimisation to provide the maximum ROI to help fund future investment in migrations, upgrades etc. Noble Contact AI raises productivity with a best time/best channel (BTTC) to contact engine that weighs contact probability, account priority and agent availability and applies predictive models to schedule the best calls.

Noble OnQ Business Analytics Tool provides Multi-Site and Multi-Dialler, Multi-Vendor Outbound Enterprise Campaigns, Regulatory Compliance Management, Best Time to Contact (BTTC) capabilities and improved Right Party Contacts (RPCs) for Avaya Proactive Outbound (POM) and other outbound solutions (eg Aspect).

How can you take advantage of this? Avaya partners can order these solutions through their Avaya Account Exec today. No additional contracts are required. Services for delivery can be obtained through Avaya Pro Services (APS) or directly with Noble Systems if you have a partner agreement in place.

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