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Video

Bayview | Testimonial

Bayview Loan Servicing is a top-rated residential and commercial mortgage loan servicer, with over 1400 mortgage professionals.

In this testimonial, Adam Evang, Workforce Manager at Bayview, explains how the company uses the integrated Noble Contact Center and WEM solutions to create a holistic platform for achieving a range of business goals:

  • handle inbound and outbound contacts more efficiently
  • improve workforce scheduling and real-time adherence
  • provide a better customer experience