Recent events have forced many organizations to rapidly move their workforce to remote working. While it may not have been pre-planned, some contact centers are realizing that remote working has several benefits.
Watch our webinar to learn more about how to succeed in this new environment, including:
• The Benefits of a More Flexible Workforce
• Motivating and Engaging Your Remote Agents
• Driving and Managing Performance for Remote Teams
• Maintaining Data Security and PCI Compliance
• Overcoming the Challenges of Remote Working
• Using Technology to Keep Employees Productive