Noble Resources

Webinar On-Demand

WEBINAR ON-DEMAND: The Benefits of a Flexible Contact Centre

Recent events have forced many organisations to make rapid decisions to move
their workforce to remote working. Whilst it may not have been pre-planned, some
contact centres are realising that remote working has several benefits.

This webinar discusses the benefits of a more flexible workforce and cover topics
such as agent motivation, managing performance levels and ensuring the security
of your customer’s data. We’ll also cover the challenges of remote working and
how technology can help, ensuring that your employees are engaged, happy and

Topics covered include:
• The benefits of a more flexible workforce
• Motivating and engaging your remote agents
• Driving and managing performance for remote teams
• Maintaining Security and PCI Compliance

Contact Centre Webinar