A staggering 71% of all employees report disengaged at work, yielding a costly 26% attrition rate in the call centre industry. Modern organisation’s are turning that around by leveraging unified Gamification Platforms that harness the motivational power of rewards, recognition, peer collaboration, mastery and autonomy. This is resulting in a dramatic lift in discretionary effort employees are putting forth at work.
This webinar, in conjunction with the CSA explains how organisations within the Credit and Collections Industry can leverage Gamification to increase productivity and efficiency of collectors, dramatically improve employee retention and accelerate desired learning outcomes. All culminating to dramatically impact the bottom line.
Sign up to view this on-demand webinar today and see how Gamification can impact your bottom line with the Gamification ROI calculator.