Recent events have forced many organisations to rapidly move their workforce to remote working. Whilst it may not have been pre-planned, many contact centres are realising that the flexible contact centre has several benefits.
This fast-paced webinar includes a Q&A session with Noble Systems customer, Sysnet Global Solutions. Hear how they’re using the Noble Systems portfolio including Noble Gamification to motivate and engage their remote agents and drive increased adoption of their PCI solution.
The webinar will help you learn more about how to succeed in the current environment, and covers:
• The Benefits of a More Flexible Workforce
• Driving and Managing Performance for Remote Teams
• Maintaining Data Security and PCI Compliance
• Overcoming the Challenges of Remote Working
• Using Technology to Keep Employees Productive