This infographic will help you identify the causes and symptoms of agent attrition in contact centres, and prescribe a treatment for both mild and severe cases.
% of agents who left their jobs within 180 days of employment
the four most common factors behind agent turnover
% of contact centres that planned to hire replacement agents in 2018
a vaccine to prevent onset agent attrition
healthy results of workforce engagement and gamification solutions in contact centres
Want to see the whole infographic? We just need a little more information from you first.