Noble Resources

Infographic

Is Your Contact Centre Infected?

This infographic will help you identify the causes and symptoms of agent attrition in contact centres, and prescribe a treatment for both mild and severe cases.

  • % of agents who left their jobs within 180 days of employment
  • the four most common factors behind agent turnover
  • % of contact centres that planned to hire replacement agents in 2018
  • a vaccine to prevent onset agent attrition
  • healthy results of workforce engagement and gamification solutions in contact centres

Noble Systems Infographic Preview | Is Your Contact Centre Infected?

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