Noble Systems Corporation, a global leader in omnichannel contact center technology solutions, is excited to announce that its innovative Noble® Gamification solution has received the 2020 CCW Excellence Award for Workforce Innovations Solution of the Year. The Awards were presented at the CCW At Home 2020 Virtual event.
Noble Gamification software helps companies increase employee engagement, resulting in increased productivity and reduced attrition across the generational spectrum of agents and at all organizational levels. Gamification technologies use challenges and competitions to make it easier to train and motivate team members by recognizing achievements and rewarding them for meeting business goals. Three key differentiators that help Noble stand out from other vendors’ gamification products include:
The CCW Excellence Awards honor, recognize and promote individuals and teams who have made a commitment to driving superior contact center and CX performance. The awards are dedicated to recognizing world-class thinking, creativity and execution across the full spectrum of contact center functions.
“We’re excited that Noble Gamification continues to be recognized across the industry for its impact on workforce engagement,” said Chris Hodges, SVP sales and marketing. “The product’s unique approach creates equity and normalizes KPIs across disparate groups and campaigns and includes built-in redemption tools to quickly deliver rewards. Noble Gamification brings customers a wealth of benefits, from exceptional agent and supervisor engagement to significant cost reductions.”
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Engagement, Analytics and Gamification technologies. Tens of thousands of agents at client installations worldwide use Noble platforms to manage millions of customer contacts each day. Visit www.noblesystems.com to learn more.