Noble Resources

Press Release

Noble Systems Receives “2020 Workforce Optimization Innovation Award” for its Gamified Learning Management System

  • January 28, 2021
  • Atlanta, Georgia
  • Melbourne, AU
  • Manchester, UK

Noble Systems Corporation, a global leader in omnichannel contact center technology solutions, is excited to announce that its innovative Noble® Gamified Learning Management System (GLMS) has received the 2020 Workforce Optimization Innovation Award, presented by CUSTOMER magazine and TMC.

Workforce_Optimization_Innovation_Award_2020

 

 

 

 

 

The CUSTOMER Workforce Optimization Innovation Awards recognize vendors that are emerging as the true leaders in this evolving Workforce Optimization trend. The winning solutions provide exemplary business management tools, advancing the call center, CRM and teleservices industries. The award highlights products which enable their clients to meet and exceed the expectations of their customers.

Noble’s Gamified Learning Management System (GLMS) enables organizations to scale and accelerate learning across the entire enterprise. We combine gamified learning tools and an employee survey engine with the ability to easily load training material or build new content and assign it to individuals or teams – so companies can motivate their team members to complete training to meet goals. Noble’s powerful GLMS ties directly to our robust collection of game mechanics, helping create highly motivated learners. Noble GLMS is a part of the Noble Gamification employee engagement suite, which is available in cloud, premise, and hybrid configurations.

  • Accelerate Learning using Game Mechanics
  • Create Content for Different Teaching Applications
  • Build or Upload Content and Distribute Instantly
  • Track Progress & Accountability
Noble Gamified Learning

We are excited to have our powerful gamified learning toolset recognized by TMC as an innovative tool for helping companies optimize their workforce,” said Chris Hodges, SVP sales and marketing. “Especially with the events of the past year, the contact center industry has been quickly increasing its adoption rate for agent-focused solutions, investing in tools that enrich the employee experience. Noble GLMS helps companies add value to their training programs, making them more engaging to reduce onboarding time, increase compliance adherence, reduce costs, and deploy new programs more quickly.”

“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor Noble Systems with a Workforce Optimization Innovation Award,” said Rich Tehrani, CEO, TMC. “The Noble GLMS solution has proven deserving of this elite status and I look forward to their continued innovation in 2021 and beyond.”

 

Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Engagement, Analytics, and Gamification technologies. Tens of thousands of agents at client installations worldwide use Noble platforms to manage millions of customer contacts each day. Learn more at noblesystems.com.