Solutions: Compliance and Security Solutions
Securing your customers’ private information is critical, and improving data security is a leading initiative throughout the industry. Consumers want to know that the companies they do business with are safeguarding their sensitive data. Noble® Secure Payment Assist utilizes Noble’s patented technologies for agent-assisted transactions to help you manage payments in a protected environment. Using automated tools with touch-tone and data masking, SPA can help your organization eliminate PCI scope*, reduce the risk of fraud and theft, lower costs, improve agent workflows, and create a better customer experience.
Noble Secure Payment Assist uses our advanced Agent workflow and IVR tools to create a simple, collaborative process between the customer and the agent. Workflows and payment scripts are fully customizable.
*Noble SPA can help meet PCI-DSS Compliance and data security requirements when used as a part of an organization’s overall compliance practices. It is not a stand-alone PCI-Certified product, and companies must complete an independent PCI-DSS certification process by a certified auditor.
Contact us for more information on our complete suite of contact center solutions.