Noble Systems, a global leader in unified contact centre technology solutions, presented its “Innovations Award” to deserving clients at the company’s 2016 Select Noble Users Group (SNUG) APAC conference – a gathering of Noble Systems clients and partners – held earlier this month in Melbourne, Australia.
The Innovations Awards recognise Noble Systems clients who help Noble build and test new features, use existing features in creative ways, and are early adopters of new technologies. These innovations are beneficial to Noble’s entire user base, as new functionality is developed and made available to other customers.
The winners of the 2016 awards are:
“Each year, our clients find innovative new uses of Noble tools and gain continuous improvements in service level and productivity with the aid of Noble technologies”, said Ashley Clayton, General Manager, Noble Systems APAC. “Unified communications, workforce management, and analytics solutions open doors for businesses of all types with the desire to improve customer satisfaction, comply with regulations, reduce operational costs and increase efficiencies. This year’s Innovations Award winners have embraced the power and flexibility of the Noble toolset to achieve their goals, and have helped us create added value for all of our users around the world.”
About Noble Systems
Noble Systems is a global leader in the customer communications industry, providing innovative solutions for Unified Communications, Workforce Management and Analytics. Tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of multi-channel inbound, outbound and blended contact processing, strategy planning, and resource management tools for companies of all sizes. Our premise, cloud, and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics and workforce management. For more information, contact Ashley Clayton on +61 2 8222 0500 or visit www.noblesystems.com.