Noble Systems Corporation, a global leader in omnichannel contact center technology solutions, will be showcasing its industry-leading solutions for Contact Center, Workforce Management, and Analytics at Enterprise Connect 2018, coming to Orlando, March 12 – 15.
For more than 27 years, Enterprise Connect has been the leading conference and exhibition for enterprise communications and collaboration in North America. Enterprise Connect brings corporate IT decision-makers together with the industry’s vendors, analysts and consultants to focus on the issues central to enterprise communications and collaboration. Noble Systems (booth 1539) will present its patented Omnichannel Multi-session Agent Desktop technologies.
Noble Systems’ solutions help companies manage the range of customer communications and related processes, including omnichannel inbound / outbound contact technologies, analytics and strategy planning tools, and resource management, to help improve customer engagement and employee engagement. With over 28 years of experience, Noble is a leader in both inbound and outbound contact management. Noble has been named the Outbound Market Leader for five consecutive years. The Noble Inbound 100 solution is designed specifically to target the needs of inbound service organizations. Noble’s premise, cloud, and hybrid-based platforms – including innovative customer contact and automation technologies with more than 150 patents – allow organizations to increase agent efficiency, performance, and productivity while decreasing costs and maintaining compliance with legislative and industry guidelines.
About Noble Systems
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Management, and Analytics technologies. Tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound and blended omnichannel communications, strategy planning, and resource management tools for companies of all sizes. Our premise, cloud, and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics, decisioning, and workforce management. With a portfolio of 150+ patents and growing, Noble leads the way in pioneering solutions for the contact center market. For more information, contact Lee Allum at 1.888.8NOBLE8 or visit www.noblesystems.com.