Noble Systems Corporation, a global leader in unified contact center technology solutions, announces that it has been issued 12 new patents in the first half of 2016. These new patents follow the noteworthy expansion of the company’s patent holdings from the previous year. The growth of its patent library is targeted at protecting the technology investments of Noble Systems’ clients.
The new patents are related to a number of Noble Systems’ omnichannel customer contact product offerings in such areas as TCPA compliant wireless number dialing, data security, speech analytics, strategy planning, and interaction management. The technology innovations patented include:
“Noble Systems has been introducing companies to smart customer contact technologies for more than 26 years,” said Jim Noble, President and CEO of Noble Systems. “Developing those tools is just one part of the process. Protecting our customers’ investments in their Noble technology is a vital step in providing solutions they can rely on not only now, but also long into the future.”
About Noble Systems
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Unified Communications, Workforce Management, and Analytics. Tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound and blended omnichannel communications, strategy planning, and resource management tools for companies of all sizes. Our premise, cloud, and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics, decisioning, and workforce management. For more information, contact Lee Allum at 1.888.8NOBLE8 or visit www.noblesystems.com.