Premier gamification solution for contact centre management within the financial services industry to be featured at flagship event in the Innovation Hub
Melbourne, AU – 22 May 2019: Noble Systems, a global leader in omnichannel contact centre technology solutions, today announced that it will present its analyst-recommended Noble Gamification platform to the upcoming Indue Limitless Leadership Forum being held 29 – 30 May, 2019 at Pier One under the Sydney Harbour Bridge in Sydney, Australia.
The world of payments is accelerating at a pace faster than ever before and, mapped against significant shifts in the way people pay and integrate technology into their daily lives, consumers are left to navigate a new payments world on their own. The 2019 Indue Limitless Leadership Forum will bring a full-day program with unique and compelling insights across key payments pillars. These pillars are designed to challenge current thinking and identify opportunities for attendees to lead and compete within the new payments’ paradigm.
Noble Systems will host attendees in the Innovation Hub during the event, demonstrating the dramatic impact of its omnichannel solutions on employee engagement, professional development and by extension, customer experience within the financial services industry.
WHO: Noble Systems
WHEN: 29 – 30 May, 2019
WHERE: Innovation Hub at the Indue Limitless Leadership Forum 2019, Pier One under the Sydney Harbour Bridge, Sydney, Australia
Noble Gamification is a unified employee engagement platform designed to increase agent productivity and reduce attrition in call centres. Noble leverages game mechanics across the employee generational spectrum to ultimately align the client’s objectives with their employees’ activities. The product’s unique approach creates equity and normalises KPIs across disparate groups and campaigns and includes built-in redemption tools to quickly deliver rewards.
Noble Systems offers powerful technology solutions for the financial services industry that increase right-party contact rates, enhances efficiencies and streamlines program management. Its enterprise solutions give businesses the tools to manage lead generation and new applications, lending qualification decisions, collections and customer service in one integrated package. With Noble, users can expand the productivity of agents, use resources more effectively, monitor system activity, manage existing accounts and deliver improved sales results. By utilising Noble Systems’ omnichannel inbound/outbound contact technologies, workforce management, conversational analytics and self-service solutions, companies are empowered to manage the full spectrum of customer communications.
Noble Systems is a global leader in the customer communications industry, providing innovative solutions for Contact Centre, Workforce Engagement and Analytics technologies for three decades. Tens of thousands of agents at client installations worldwide use Noble platforms to manage millions of customer contacts each day.