Noble Systems Corporation, a global leader in omnichannel contact center technology solutions, will be showcasing its industry-leading solutions for Contact Center, Workforce Management, and Analytics at SOCAP’s Symposium 2017 event, to be held April 23 – 26, 2017 in Chicago.
SOCAP’s 2017 Symposium is designed to provide relevant, targeted workshops focused on enhancing the skill sets of customer care professionals. The Symposium provides interactive learning experiences that will immerse attendees in specialized content and provide them with opportunities to address other important skill areas.
Noble Systems’ solutions help companies manage the range of customer communications and related processes, including omnichannel inbound / outbound contact technologies, analytics and strategy planning tools, and resource management, to help improve customer engagement and employee engagement. The Noble Inbound 100 solution is designed specifically to target the needs of inbound service organizations, and Noble has been named the Outbound Market Leader for four consecutive years. Noble’s innovative premise, cloud, and hybrid-based platforms allow organizations to increase efficiency, performance, and productivity throughout their contact center programs while decreasing costs and maintaining compliance with legislative and industry guidelines.
Noble’s Josh Wilsie will be featured on the symposium’s “Tech Panel: All Things Messaging” session, part of the Technology Tools and Trends track (Monday, 10:45 am).
About Noble Systems
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Management, and Analytics technologies. Tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound and blended omnichannel communications, strategy planning, and resource management tools for companies of all sizes. Our premise, cloud, and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics, decisioning, and workforce management. For more information, contact Lee Allum at 1.888.8NOBLE8 or visit www.noblesystems.com.