Noble Systems, a global leader in omnichannel contact centre technology solutions, will host its 2017 Select Noble Users Group (SNUG) APAC Conference this month in Sydney, on 10 – 11 October at Pier One Hotel. The conference helps Noble’s users “get connected” to their Noble products, to other users facing similar business challenges and to the Noble Systems team, so they can work faster and smarter, lower costs and optimise results.
Ashley Clayton, General Manager of Noble Systems Australia, says, “SNUG gives our clients the know-how to make more informed decisions and execute more effective strategies, so they can improve performance and results and build stronger customer interactions”.
The SNUG conference series puts users face-to-face with business experts, industry leaders and product specialists in an environment that promotes knowledge sharing. Key areas of focus at SNUG 2017 will include case studies and best practices for the company’s contact centre, analytics and workforce engagement solutions, as well as industry workgroups, product updates, interactive panels, training opportunities and networking activities.
SNUG will feature a number of industry and business specialists, including a keynote address from Naomi Simson, Founder of RedBalloon, Shark Tank star, and a highly-respected Entrepreneur, Author and Speaker. Experts will join sessions on industry trends and the customer experience, and several Noble customers will be presenting case study sessions. Learn more on the SNUG 2017 Conference website.
About Noble Systems
Noble Systems is a global leader in the customer communications industry, providing innovative solutions for Contact Centre, Workforce Management and Analytics technologies. Tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound and blended omnichannel communications, strategy planning, resource management and compliance tools for companies of all sizes. Our premise, cloud and innovative premise/cloud hybrid platforms include ACD, predictive dialling, blended processing, recording and monitoring, IVR, messaging, interaction analytics, decisioning and workforce management. For more information, contact Ashley Clayton at +61 (0) 3 9008 1700 or visit. noblesystems.com.