Noble Systems, a global leader in omnichannel contact centre technology solutions, will host its 2018 Select Noble Users Group (SNUG) APAC Conference on 24th October at the Intercontinental, the Rialto hotel in Melbourne. The conference helps Noble’s users “get connected” to their Noble products, to other users facing similar business challenges and to the Noble Systems team, so they can work faster and smarter, lower costs and optimise results.
Ashley Clayton, General Manager, Noble Systems Australia, says, “The mix of educational sessions, interactive workshops, and networking events at SNUG allows attendees to share information and experiences, and discover how they can leverage their Noble technologies to meet the challenges of today’s communication environments”.
The SNUG conference series puts users face-to-face with business experts, industry leaders and product specialists in an environment that promotes knowledge sharing. Key areas of focus at SNUG 2018 will include introduction of Noble’s new Gamification solution, as well as case studies and best practices for the company’s contact centre, analytics, and workforce engagement solutions, as well as compliance workgroups, product updates, interactive panels and user networking. Learn more on the SNUG 2018 APAC Conference website.
This year’s SNUG attendees will also have access to the exciting Customer Experience Summit (CXS) 2018, a special one-day special event on 25th October that will unite Call Centre and Customer Experience thought leaders in the Asia-Pacific region. CXS speakers include Noble customers, such as Helen Howard, Senior GM at Fujitsu Australia. They will be joined by other leading experts from across the industry.
About Noble Systems
Noble Systems is a global leader in the customer communications industry, providing innovative solutions for Contact Centre, Workforce Engagement and Analytics technologies. Tens of thousands of agents at client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound and blended omnichannel communications, strategy planning, resource management and compliance tools for companies of all sizes. Our premise, cloud and innovative premise/cloud hybrid platforms include ACD, predictive dialling, blended processing, recording and monitoring, IVR, messaging, interaction analytics, decisioning, workforce management and gamification. With a portfolio of more than 165 patents and growing, Noble leads the way in pioneering solutions for the contact centre market. For more information, contact Ashley Clayton at +61 (0) 3 9008 1700 or visit www.noblesystems.com.