Noble Systems Corporation, a global leader in omnichannel contact center technologies, will be showcasing its industry-leading solutions for Contact Center, Workforce Engagement, Gamification, and Analytics at Customer Contact Week Fall Expo 2018 (October 9 – 12) in Austin, Texas.
Started in 1999 as Call Center Week, CCW is the world’s largest customer contact event series. With the balance of conference and expo, CCW is the place where customer care, CX, and contact center leaders come together. Introducing a new look in 2018 as Customer Contact Week, the event is brought to you by the Customer Management Practice – the Analyst, Advisor, and Industry Network for all things Customer Management. Noble Systems will be featured in the expo’s Demo Drive, showcasing our Noble Gamification agent engagement tools. Visitors can find Noble in the expo center to learn more about our patented contact management technologies, and to qualify for special giveaways.
Noble Systems’ solutions help companies manage the range of customer communications and related processes, including omnichannel inbound / outbound contact technologies, analytics and strategy planning tools, and resource management, to help improve customer engagement and employee engagement. Noble’s premise, cloud, and hybrid-based platforms – including innovative customer contact and automation technologies with more than 165 patents – allow organizations to increase agent efficiency, performance, and productivity while decreasing costs and maintaining compliance with legislative and industry guidelines.
About Noble Systems
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Engagement, and Analytics technologies. Tens of thousands of agents at client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound, and omnichannel contact processing, strategy planning, resource management, and compliance tools for companies of all sizes. Our premise, cloud, and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics, workforce management, and gamification. With a portfolio of 165 patents and growing, Noble leads the way in pioneering solutions for the contact center market. For more information, contact Lee Allum at 1.888.8NOBLE8 or visit www.noblesystems.com.