James Riley, Noble VP sales and marketing, says, “We’re excited to be sponsoring this prestigious event that’s bringing together a fantastic group of expert industry speakers. The presentations will cover the changing CX landscape, the latest trends and will focus on effective strategies on how to improve the customer journey”.
Speakers include experts from Frost & Sullivan, The DMA, Brainfood and Injection Consulting. The day will incorporate lively interactive panel debates and feature industry leaders from CX, Security and Compliance. The keynote will be presented by Geoff Ramm, an expert in customer experience who will take the audience on a journey of real-life stories and observations to leave minds buzzing with new ideas and to help them stand out from the competition.
CXS will offer attendees invaluable access to thought leaders in both Customer Engagement and Contact Centre Technology who will be sharing their experiences, insights and approaches to the changing customer contact landscape. Delegates will also have the opportunity to enjoy two networking events on the evenings of 10th and 11th September at The Langham hotel.
Noble Systems is a global leader in the customer communications industry, providing innovative solutions for Contact Centre, Workforce Engagement and Analytics technologies. Tens of thousands of agents at client installations worldwide use Noble platforms to manage millions of customer contacts each day. For more information, visit noblesystems.com.