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Noble WEM – Elevating Customer Service with Smart Forecasting, Planning & Scheduling

“What I am most excited about is taking what’s been manual processes…and getting automated data reporting on schedule adherence, being able to calculate shrinkage and optimising your workforce.”

We interviewed two workforce engagement (WEM) experts about using tools like automated forecasting and scheduling to reach higher levels of employee experience and customer service.

Elevating Customer Service with Smart Forecasting, Planning & Scheduling | Noble WEM

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