]WEBINAR ON-DEMAND: From Onsite to Fully Remote Operations at Perdoceo Education – A CIO's Perspective | Noble Systems
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WEBINAR ON-DEMAND: From Onsite to Fully Remote Operations at Perdoceo Education – A CIO’s Perspective

What happens when a global pandemic throws a wrench in your plans? Dave Czeszewski, CIO at one of the largest for-profit post-secondary higher education providers, suddenly found himself converting a Work from Home trial run for 5% of his contact center agents into a company-wide endeavor when COVID-19 struck. Yet Dave was able to leverage the Noble Contact Center solution to transition his agents to 100% WFH within a week!

Join us for an in-depth discussion covering the transition process between Dave and Ellwood Neuer, SVP Solutions Engineering at Noble Systems. We’ll take a look at the pre-planning stages, discuss the struggles of deployment, review current trends impacting contact centers, and explore what the “new normal” is going to look like moving forward.

WEBINAR ON-DEMAND: From Onsite to Fully Remote Operations at Perdoceo Education – A CIO Perspective | Noble Systems