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Video

Ozarks Electric Cooperative | Testimonial

Ozarks Electric is a member-owned electric cooperative, serving more than 90,000 electric and fiber accounts across Northwest Arkansas and Northeast Oklahoma.

Derrick Redfearn, VP of Member Relations for Ozarks Electric, provides an overview of how the cooperative uses the Omnichannel Noble Contact Center and WFM platforms to manage its sales, customer service and technical support groups.