Noble Resources

Case Study

Paragon Bank • Noble Contact Center, IQ and WFM for Financial Services

Paragon Bank PLC are specialist lenders and a savings bank, offering a range of products and services in the UK. The Bank needed a new contact center solution provider to help them gain efficiencies, and that could offer them reliable service with little downtime and quality support, and the flexibility to tailor the system to their own needs. The Noble Contact Center ticked all of their requirement boxes with the additional benefits of working with a vendor that carries out continual research and development, always developing and creating new features to enable Paragon to drive things forward within their center.

Read the Case Study to see how this leading financial brand is using the Noble Contact Center solution with Secure Payment Assist, Analytics and ShiftTrack WFM to drive collections productivity while ensuring that they are treating their customers with respect.

Paragon Bank - Noble Contact Center
Paragon Bank – Noble Contact Center