Noble Resources

Press Release

The City of Greater Bendigo Improves Community Connections with the Alvaria™ Contact Centre Platform

  • July 20, 2021
  • Melbourne, AU

City of Greater Bendigo

Today, Alvaria, Inc, formerly Noble Systems, announces the successful deployment of their Contact Centre platform at the City of Greater Bendigo, Victoria, Australia to provide better and more responsive services to its residents.

The system’s robust inbound contact management will allow the city to handle enquiries more efficiently, including multichannel email and web communications. The platform supports both in-office and remote workers, giving the city the ability to adjust to changing needs without impacting service levels or availability to the community.

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