Noble Resources

Data Sheet

The World’s Smartest Contact Center
Software Company

One code base for all deployment types.
Available in Premise, Cloud, Managed Service or Hybrid.

 

 

CONTACT CENTER
Unify processes with omnichannel inbound, outbound and blended contact management with predictive dialing, skill-based routing, IVR & more.

 

WORKFORCE
Gain visibility into quality and performance and raise employee engagement with tools to forecast activity, create schedules quickly, and manage staffing levels.

 

GAMIFICATION
Leverage rewards and recognition to align performance with business goals, and reduce attrition and grow productivity across all generations in your center.

 

ANALYTICS
Guarantee ROI with self-learning models and drive more thorough, effective strategies with flexible data integrations.

 

EXCEPTIONAL FEATURES & BENEFITS

  • Customization opportunities and third-party integrations are unmatched
  • Flexible pricing makes it cost effective for any size business
  • Global experience supports deployments worldwide
  • Mobile-accessible management console keeps you in the know at all times
  • Compliance-ready solutions for PCI-DSS, TCPA, FDCPA, GDPR, and other regulations
  • Satisfaction is guaranteed and support is 24x7x365

 

WHAT OUR CLIENTS SAY

With Noble, outbound contacts have increased by more than 150% and inbound contacts have grown 120%. We have significantly reduced per-call costs. The system paid for itself in the first month of operation.

 

 

CURIOUS TO KNOW MORE?

Contact us for more information on our complete suite of contact center solutions.

Contact Noble Systems