By leveraging a single source code, the Noble® Contact Center suite offers the same features, flexibility and uptime to every deployment, be it premise, cloud, hybrid or managed services. That means you’ll never have to choose between functionality and ease of use, security and accessibility, or contact quality and cost.
An Industry Leader
For over 30 years, Noble has delivered patented award-winning contact center solutions, earning Frost & Sullivan’s #1 Outbound Contact System for 6 years running.
Intuitive Management
Noble lets managers create, monitor and customize workflows and resources – even from mobile devices – so your omnichannel strategy is always under control.
Adaptability & Uptime
Built on Linux, Noble boasts a 100% uptime SLA, integrates easily with third-party systems and APIs and rapidly deploys custom applications.
Omnichannel Made Easy
Noble’s Universal Queue and multi-session tools help agents control a high volume of calls, emails, chats, callback requests and more with greater ease.
TOP RANKED FEATURES
Skills-based, omnichannel routing
Self service IVR software
Automatic Call Distribution (ACD)
Predictive Dialing
CTI for intelligent screen pops
Real-time reporting and monitoring
Flexible scripting and workflow tools
Process automation
Patented solutions for Regulatory Compliance
Seamless third-party integrations
Workforce Management & Employee Engagement
Advanced analytics and planning tools
24x7x365 tech support and Six-9s reliability
CURIOUS TO KNOW MORE?
Contact us for more information on our complete suite of contact center solutions.
