Noble Resources

Case Study

Utah Higher Education Assistance Authority • Noble Contact Center for Student Services

 

Utah Higher Education Assistance Authority (UHEAA) wanted to implement a system that would help increase efficiency, reduce agent downtime, and optimize staffing resources. They were able to move to the head of the class with the Noble® Contact Center Solution, gaining the flexibility and power of a unified platform to help them improve productivity and grow their operations.

Utah Higher Education Assistance Authority (UHEAA) wanted to implement a system that would help increase efficiency, reduce agent downtime, and optimize staffing resources. They were able to move to the head of the class with the Noble® Enterprise Solution, gaining the flexibility and power of a unified platform to help them improve productivity and grow their operations.