Noble Cloud Solutions

Noble Cloud Call Center Solution: ALL THE FUNCTIONALITY, NONE OF THE HASSLE

Confidence comes standard with Noble Cloud solutions. Our industry-leading reliability gives you a 100% SLA and unbeatable security in PCI-DSS Compliant and SSAE-Certified datacenters. And, because all Noble technologies are built on the same code base, you get all of the features and functionality of our premise-based solution without the infrastructure costs and maintenance requirements.

FOR CONTACT CENTERS THAT DEMAND FLEXIBILITY, RELIABILITY & EFFICIENCY

Noble’s cloud solutions are fully-featured omnichannel contact center platforms that give you the power to deploy quickly and scale up or down on demand. You’ll have all the functionality you need to power inbound, outbound or blended contact centers without the overhead of hardware and IT support.

  • Outbound dialing, inbound routing, contact blending, IVR, system integration and more
  • Flexible campaign management tools and customizable agent desktops
  • Real-time agent and system monitoring, results reporting and workforce management
  • Unmatched 100% uptime SLAs
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Future Proof Your Contact Center

With our fully featured cloud solutions, you and your team will always have the latest contact technologies without the burden of manual upgrades or the cost of hardware and support staff.

Faster Speed
to Deploy

Deploy new programs quickly with intuitive setup tools and wizards that are easy to learn and use.

ROI
Friendly

Eliminate on-site hardware requirements, reduce maintenance commitments and only pay for what you use.

Elastic
Capacity

Scale up or down as your needs change, managing your workforce expense to meet your business needs.

Compliance and
Disaster Recovery

Protect your customers with solutions that are PCI-DSS and SSAE compliant and include disaster recovery features.

Maximize
Your Workforce

Hire the best resources, regardless of geography, and connect them all with our intelligent networks.

Comprehensive
Training and Support

Get 24/7/365 support, ongoing training and full-service professional consulting as needed.

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