Noble Solutions for Contact Center as a Service (CCaaS)

Cloud Contact Center Solution

Confidence comes standard with Noble Cloud Contact Center software. Our industry-leading reliability gives you a 100% SLA and unbeatable security in PCI-DSS Compliant and SSAE-Certified datacenters. And, because our premise and cloud technologies are built on the same code base, you get the all of the features and functionality of our award-winning and patented solutions without the infrastructure costs and maintenance requirements.

QUICK WORK-FROM-HOME TRANSITION

Keep your contact center agents safe and ensure your business continuity.

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FOR CONTACT CENTERS THAT DEMAND FLEXIBILITY, RELIABILITY & EFFICIENCY

Noble’s cloud contact center solutions are fully-featured omnichannel platforms that give you the flexibility to deploy quickly and scale up or down on demand. You’ll have all the functionality you need to power your inbound, outbound or blended contact centers, with reduced overhead and smaller footprint.

  • Outbound dialing, inbound routing, contact blending, IVR, system integration and more
  • Flexible campaign management tools and customizable agent desktops
  • Support your agent and manager workforces wherever they are — on-site, at remote centers, or working from home
  • Real-time agent and system monitoring, results reporting and workforce management
  • Unmatched 100% uptime SLAs
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Future Proof Your Cloud Contact Center

With our fully featured cloud-based call center solution, you and your team will always have the latest contact technologies without the burden of manual upgrades or the cost of hardware and support staff.

Quick
to Deploy

Deploy new programs quickly with intuitive setup tools and wizards that are easy to learn and use.

ROI
Friendly

Eliminate on-site hardware requirements, reduce maintenance commitments, and only pay for what you use.

Elastic
Capacity

Scale up or down as your needs change, managing your workforce expense to meet your business needs.

Compliance and
Disaster Recovery

Protect your customers with solutions that are PCI-DSS and SSAE compliant for data security and include disaster recovery features.

Maximize
Your Workforce

Hire the best resources, regardless of geography, and connect them all -- whether they are working on-site or remotely -- with our intelligent networks.

Comprehensive
Training and Support

Get 24/7/365 support, ongoing training and full-service professional consulting as needed.

Related Resources

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Curious to know more?

Contact us for more information on our complete suite of contact center solutions.


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