Noble Solutions for Communication & Media Services

Increase Contact Rates & Enhance Customer Service for Your Subscribers

Noble solutions for Communications and Media Services give you the tools to expand the productivity of your agents, win new business, keep your existing subscribers happy, and improve your overall results.

Get the Right Tools to Manage Your Business

Give your agents the tools they need to be successful and to deliver a better subscriber experience, while reducing costs and improving program management.

Compliance

Patented regulatory compliance features help you manage wireless calling requirements, Do Not Call registries and more

Agent
Monitoring

Digital call recording, speech analytics and live monitoring features to view performance and results

Workflow
Management

Custom script development and on-the-fly modifications with a point & click interface

Database
Integration

Connect third-party databases including billing, ordering and service processing

The use of the Noble predictive dialler has been nothing less than revolutionary for us. Our agents are happier, and our retention rate is above the industry average.

Contact Centres Australia

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