Noble Solutions for Education

Contact Center Solution for Educational Institutions

Streamline your communications processes and increase representative productivity with contact management solutions that improve right-party contact rates, save resources, manage recruiting and applicants, and help service existing student accounts.

Smart Tools to Manage Your Operation

Get the right tools to help your reps be more successful and ensure that your operation runs smoothly by making the most of your resources, all while reducing costs. 

Skills-Based
Routing

Route calls to the right place based on rep skills to give priority based on student characteristics or agent proficiency levels.

Seamless System
Integration

Connect your contact center with your established systems and databases to provide a comprehensive view of each student, prospect and applicant.

Voice & Non-voice
Contact Channels

Give agents a number of ways to reach students and prospects in today's multi-channel environment, including voice, email, SMS/text and web.

Call
Planning

Capture, segment and analyze contact data for appropriate follow-up actions for students, prospects and applicants.

Related Resources

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Education Solutions May 2, 2020

Education Solutions

Create a Better Student Experience with Improved Communications

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WEBINAR ON-DEMAND: From Onsite to Fully Remote Operations at Perdoceo Education – A CIO’s Perspective September 15, 2020

WEBINAR ON-DEMAND: From Onsite to Fully Remote Operations at Perdoceo Education – A CIO’s Perspective

Join us for an in-depth discussion covering the transition process between Dave and Ellwood Neuer, SVP Solutions Engineering…

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Utah Higher Education Assistance Authority • Noble Contact Center for Student Services August 14, 2018

Utah Higher Education Assistance Authority • Noble Contact Center for Student Services

“A number of things stand out about the Noble solution. The unified platform offers full functionality with a single point for…

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