Noble Solutions for Healthcare

Technology to Help Healthcare Call Centers Manage Patient Accounts & Services

Noble’s powerful technology solutions for the Healthcare industry give you the tools to enhance agent productivity, save resources, improve appointment scheduling, increase payments on patient accounts and improve the patient experience with more proactive service.

Smarter Tools to Manage Your Operations

Whether you’re a hospital, medical group, or service bureau specializing in medical accounts, Noble can help your call center run smoothly and that your team has the tools they need to be successful.

Patient
Record Management

Capture, segment and analyze patient contact data for appropriate follow-up patient services actions.

Omnichannel
Capabilities

Contact patients in the way that works best for them, including voice, email, SMS text and web.

Seamless
Integration

Connect with established systems and databases, leveraging existing technology and helping keep patient data current.

Dedicated
Customer Support

Knowledgeable support experts are available 24/7/365 to keep your operations running smoothly and maintain your center’s productivity.

Completed registrations are up by +80% and Patient Service Center calls increased by +120% on the inbound side and +170% on the outbound side. The Predictive Dialer paid for itself the first month it was in operation (with a net gain of hundreds of thousands of dollars).

Wake Forest University Physicians

Related Resources

View All
Healthcare Solutions March 13, 2021

Healthcare Solutions

Manage patient accounts and communications more effectively to improve patient care.

Learn More
Enterprise Contact Center Strategies for Healthcare Organizations March 17, 2021

Enterprise Contact Center Strategies for Healthcare Organizations

Healthcare organizations increasingly recognize that investing in contact center excellence pays off in a rapid and compelling return…

Learn More
Physicians Immediate Care Selects Noble Contact Center Technology to Improve Patient Service December 2, 2020

Physicians Immediate Care Selects Noble Contact Center Technology to Improve Patient Service

Midwest leader in urgent care selected Noble to better manage inbound and outbound contacts and appointment setting for…

Learn More