Noble Solutions for News, Media & Publishing

Gain New Subscribers and Service Existing Ones More Efficiently

Noble’s flexible contact center technology solutions designed for the News, Media and Publishing industries help you increase agent productivity so you can provide better service to your existing subscribers and get new subscribers and improves efficiencies that can lower your operational costs.

Everything You Need to Manage Your Customer Contacts

Noble helps your operations run smoothly and gives your agents the tools they need to be successful, while reducing costs.

Agent
Monitoring

Digital call recording, speech analytics and monitoring features allow you to view performance and results

Third-Party
Integrations

Connect Noble solutions to your existing database, billing and circulation systems to leverage existing technology and create a seamless operation.

Real-time Customer
Record Management

Capture, segment and analyze customer contact data for appropriate follow-up actions.

Dedicated
Customer Support

Knowledgeable support experts are available 24/7/365 to keep your operations running smoothly and maintain your center’s productivity.

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