Simultaneous Inbound/Outbound Campaign Management
Run unlimited inbound and 1,000+ outbound campaigns simultaneously.
IVR, Text-to-Speech, Automated Speech Recognition and interactive menu options for bill payments, missed deliveries, vacation stop requests and account changes.
Custom Workflow Tools
Easily create new scripts or modify existing scripts on the fly with a user-friendly point-and-click interface.
Allows agents to work outbound campaigns while receiving inbound contacts across voice and non-voice channels, without having to manually switch between programs.
Integrated, relational databases with comprehensive contact histories and up-to-the-second data accuracy.
Multiple Contacts Per Subscriber
Keep track of the multiple contact options and phone numbers for subscribers and assign priority levels, time-of-day, and consent settings for each.
Everything You Need to Manage Your Customer Contacts
Noble helps your operations run smoothly and gives your agents the tools they need to be successful, while reducing costs.