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Support Escalation Procedures

Noble Support Customers can contact the Noble CARE team any time for emergency situations -- 24 hours a day, 7 days a week -- for fast, knowledgeable assistance using our toll-free support hotline.

The World’s Most Complete Contact Center Software

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Visit the Noble User Community

See our user resources, including Users Groups, COFFee customer forums, and more.

Noble’s Support Escalation Cards are now available on myNoble!

myNoble is Noble’s Certified User portal for managing support issues and technical assistance tickets. View your open support tickets in real-time, get support escalation info, access product information, and view recent account activity.


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Recent Resources

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Data Sheets

Noble® Gamified Learning Management System (GLMS)

November 2, 2020

Noble® IVR Virtual Assistant

October 27, 2020

Noble® Contact AI

August 3, 2020
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Press Releases

CHRISTUS St. Vincent Selects Noble Contact Center Technology to Improve the Health of its Patient Experience

December 16, 2020

Noble IVR Helps Companies Reduce Hold Times for Improved Customer Service

December 9, 2020

Physicians Immediate Care Selects Noble Contact Center Technology to Improve Patient Service

December 2, 2020
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Webinars

Compliance Briefing: Are You Ready for the New CFPB Rules?

January 14, 2021

Tech Talk: Beyond Self Service: IVR and Automated Callbacks

November 16, 2020

WEBINAR ON-DEMAND: Interview with a Gamemaster

November 5, 2020