COLLECTIONS AND ACCOUNTS RECEIVABLES Archives

August 4, 2020 Collections

It’s Time to Rethink Your Collection Strategy

Collection contact centers continue to face a number of ongoing challenges including increasing global competition, changing channel preferences, and evolving ...

December 29, 2017 Collections

4 Steps to Increase Call Center Productivity

What is the real difference between your top call center reps and bottom reps? Technically speaking it is your ...

September 19, 2017 Collections

Case Study: Multi-Site Call Center Uncovers the Revenue Sweet Milk with Gamification

Regardless of the call center activity, whether it is Sales, Collections or Support, revenue is vital. However, that is only ...