COLLECTIONS Archives | Noble Systems

August 12, 2020 Collections

Compelling Conversations: Debt Recovery Collection Centers Find Value in Speech Analytics

Debt recovery is big business with one in three Americans having past-due payments in collections totaling trillions of dollars for ...

July 24, 2020 Collections

Using Collections Call Center Technologies to Significantly Impact Operational Performance

Today’s market offers a number of challenges to collection organizations, whether they are first-party collections departments or lenders, third-party agencies, ...

Karl Koster

September 26, 2019 Compliance

Debt Collectors Use of “Limited-Content” Text Messages

The Consumer Financial Protection Bureau (CFPB) recently released its draft rules governing activities of debt collectors, which impose various communication ...

July 30, 2019 Gamification

Gamification: Your Key to Balancing Compliance and Debt Collections

Did you know that just 34% of employees feel engaged at work? Worse yet, 16.5% say they’re actively disengaged from ...

January 15, 2019 Gamification

Advance Debt Collection and Recovery with Gamification

Let’s face it. Debt collection and recovery call centers don't have a great reputation with consumers. Why? Because some people ...