Debt recovery is big business with one in three Americans having past-due payments in collections totaling trillions of dollars for ...
Today’s market offers a number of challenges to collection organizations, whether they are first-party collections departments or lenders, third-party agencies, ...
The Consumer Financial Protection Bureau (CFPB) recently released its draft rules governing activities of debt collectors, which impose various communication ...
Did you know that just 34% of employees feel engaged at work? Worse yet, 16.5% say they’re actively disengaged from ...
Let’s face it. Debt collection and recovery call centers don't have a great reputation with consumers. Why? Because some people ...
