Debt recovery is big business with one in three Americans having past-due payments in collections totaling trillions of dollars for ...
Today’s market offers a number of challenges to collection organizations, whether they are first-party collections departments or lenders, third-party agencies, ...
The Consumer Financial Protection Bureau (CFPB) recently released its draft rules governing activities of debt collectors, which impose various communication ...
Let’s face it. Debt collection and recovery call centers don't have a great reputation with consumers. Why? Because some people ...
