What is Text to Speech? Text-to-speech (TTS) technology is a form of speech synthesis. It converts text-based information into verbal ...
A call center software suite automates and standardizes the process of receiving and responding to customer contacts. It's more than ...
In a previous blog, we outlined the advantages of moving a customer experience platform to the cloud. If you've decided ...
With the resurgence of the American travel industry, the customer experience provided by travel agencies and hotels is just as ...
Scalability is a serious problem for contact centers in just about every industry. There are only so many calls and ...
In the 2nd part of a Q&A with CUSTOMERZONE360, Editor Erik Linask and Noble's VP of Marketing Lee Allum discuss ...
