INTERACTIVE VOICE RESPONSE Archives

What is Cloud IVR? The term "Cloud IVR" refers to the availability of IVR functionality via a Service platform. With ...

Text-to-speech (TTS) technology is a form of speech synthesis. It converts text-based information into verbal output that closely resembles a ...

What Is IVR (Interactive Voice Response)? Some people new to the contact center industry might ask you to how to ...

In this age of digital transformation which has seen a proliferation of self-service options, many people prefer to get answers ...